Privacy Policy

Company and contact information

Avery AI is operated by Avery and Co., Ltd., 1245 Soi Phatthanakan 23, Suan Luang, Bangkok 10250 Thailand.

For assistance or data protection requests, contact Avery AI at info@averyandco.co.th or +66 (0) 91 556 0748.

Personal data collected

Depending on how customers use Avery AI, personal data may include name and surname, email address, telephone number, company and business information, account information, project briefs, prompts and other content submitted to Avery AI, AI-generated outputs, tool usage and credit history, transaction and payment status, IP address, browser and device information, cookie identifiers, and website analytics or usage information.

Where payment information is required, it may be processed directly by Omise or another payment service provider. Avery AI does not intentionally store full payment card information.

Purposes of use

• provide Avery AI services and process AI requests;
• manage user accounts, credits, packages, subscriptions, and service history;
• process, reconcile, verify, and support payments;
• provide customer support and service-related communications;
• send marketing communications where valid consent or another lawful basis exists;
• improve, test, secure, and analyze the website and AI products;
• detect abuse, fraud, security incidents, misuse, or technical issues;
• comply with legal, tax, accounting, dispute, and regulatory obligations.

Sharing with third parties

Avery AI may share personal data with processors and service providers where reasonably necessary for the purposes described in this policy.

• payment service providers, including Omise where applicable;
• AI infrastructure or model providers;
• cloud hosting providers;
• authentication providers;
• analytics providers where consent or another lawful basis applies;
• CRM, email, and communication providers;
• professional advisers;
• government, court, law enforcement, or regulatory authorities where legally required.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Account and transaction records may be retained while the account remains active and for a period after termination where required for legal, tax, accounting, fraud prevention, dispute resolution, or regulatory purposes.

Where a specific legal retention period applies, Avery AI will retain the relevant information for that required period.

AI prompts, outputs, and usage history may be retained for the period necessary to provide the service, maintain account history, investigate technical issues, prevent misuse, and improve the service, subject to applicable law and the user data protection rights.

Data subject rights

Subject to applicable law, users may request access to personal data, a copy of personal data, correction, deletion, restriction of processing, objection to processing, data portability where applicable, and withdrawal of consent where processing is based on consent.

For assistance or data protection requests, contact Avery AI at info@averyandco.co.th or +66 (0) 91 556 0748.

Security

Avery AI uses reasonable technical and organizational measures designed to protect personal data. No online service can guarantee absolute security, so customers should also protect their account credentials and notify Avery AI of suspicious activity.

Cookies and tracking

Avery AI uses essential cookies for authentication, guest usage, payments, security, and service functionality. Analytics and marketing technologies are controlled through the cookie consent settings where applicable.